.customer-aftersales .aftersales-body{padding:24px 30px 30px}.aftersales-filter,.aftersales-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px}.aftersales-filter{grid-template-columns:1fr 1fr auto;align-items:end;margin:20px 0}.aftersales-summary{display:flex;justify-content:space-between;gap:24px;padding:22px;border:1px solid var(--customer-line,var(--line));border-radius:12px;background:var(--customer-soft,var(--card));margin:20px 0}.aftersales-summary h3{font-size:18px;margin:8px 0}.aftersales-summary p{font-size:13px;line-height:1.6}.aftersales-summary small,.aftersales-caption{font-size:12px;line-height:1.65;color:var(--muted)}.aftersales-status{display:inline-block;font-size:11px;padding:7px 10px;border:1px solid var(--customer-line,var(--line));border-radius:7px;white-space:nowrap;background:var(--customer-surface,var(--bg));color:inherit}.aftersales-status[data-status=ACCEPTED]{border-color:var(--accent,var(--cyan))}.aftersales-list .aftersales-row{display:flex;align-items:center;justify-content:space-between;gap:20px;width:100%;text-align:left;padding:20px;border:1px solid var(--customer-line,var(--line));border-radius:12px;background:var(--customer-surface,var(--card));color:inherit;margin:12px 0}.aftersales-row>div{flex:1;min-width:0}.aftersales-row strong,.aftersales-row small{display:block;overflow-wrap:anywhere}.aftersales-row strong{margin:8px 0;font-size:15px}.aftersales-row small{font-size:11px;font-weight:400;color:var(--muted)}.aftersales-thread{max-height:52vh;overflow:auto;overscroll-behavior:contain;padding:2px 6px 2px 2px;display:flex;flex-direction:column;gap:16px;margin:24px 0}.aftersales-event{flex-shrink:0;max-width:90%;min-width:240px;padding:18px;border:1px solid var(--customer-line,var(--line));border-radius:12px;background:var(--customer-soft,var(--card))}.aftersales-event.is-mine{align-self:flex-end;border-color:var(--accent,var(--cyan))}.aftersales-event>div{display:flex;gap:14px;align-items:center;justify-content:space-between}.aftersales-event strong{font-size:12px}.aftersales-event small,.aftersales-event>span{display:block;font-size:10px;color:var(--muted);line-height:1.6}.aftersales-event>span{margin-top:9px}.aftersales-event p{font-size:14px;line-height:1.65;white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0 0}.aftersales-notice{padding:16px;border:1px solid var(--customer-line,var(--line));border-left:3px solid var(--accent,var(--cyan));background:var(--customer-soft,var(--card));border-radius:8px;font-size:13px;line-height:1.6}.aftersales-withdraw{margin:22px 0}.aftersales-withdraw summary{cursor:pointer;font-size:12px;color:var(--muted)}.notification-row{display:flex;align-items:center;gap:12px;padding:18px 0;border-bottom:1px solid var(--customer-line)}.notification-row>button:first-child{flex:1;text-align:left;background:transparent;color:inherit;border:0;padding:0;min-width:0}.notification-row strong,.notification-row span,.notification-row small{display:block;overflow-wrap:anywhere}.notification-row strong{font-size:14px;font-weight:500}.notification-row.is-unread strong{font-weight:700}.notification-row.is-unread{border-left:3px solid var(--accent);padding-left:14px}.notification-row span{font-size:13px;margin:8px 0}.notification-row small{color:var(--muted);font-size:11px}.notification-count{font-size:10px;background:var(--accent);color:#fff;border-radius:12px;min-width:18px;padding:2px 5px;line-height:1.3;text-align:center}.customer-aftersales [role=status]:empty{display:none}#view-b2b-claims .aftersales-body{padding:0}#view-b2b-claims .aftersales-toolbar{display:flex;gap:12px;flex-wrap:wrap;margin:20px 0}#view-b2b-claims .aftersales-toolbar button{padding:12px 16px;border-radius:8px;background:var(--blue)}#view-b2b-claims [data-staff-claim-detail]{border-top:1px solid var(--line);margin-top:24px;padding-top:10px}
@media(max-width:650px){.customer-aftersales .aftersales-body{padding:20px 16px}.aftersales-filter,.aftersales-form-grid{grid-template-columns:1fr}.aftersales-summary{padding:16px;flex-direction:column;gap:8px}.aftersales-list .aftersales-row{padding:16px;flex-wrap:wrap;gap:12px}.aftersales-row>div{flex-basis:100%}.aftersales-event{min-width:0;max-width:96%;padding:14px}.aftersales-event>div{align-items:flex-start;flex-direction:column;gap:4px}.notification-row{padding:16px 0}.aftersales-status{white-space:normal}}